FAQ

Definitions

Digital Printable

A digital printable is artwork that is sold as a digital JPEG file and is NOT printed or mailed to you.  Our Digital Printables can be classified into two categories:

(a) Instant Downloads

(b) Personalized Printables 

Instant Download
An instant download is a digital printable JPEG file that is available for immediate download after purchase.  You will be directed to a link where you can download the file right away without any waiting or turn around.

Personalized Printable
A personalized printable is a digital printable that require personalization/customization based on your chosen options and therefore are NOT available immediately and are subject to our current turnaround time.  Personalized Printables include designs such as monograms, birth announcements or invitations.

Print:

A print is a physical piece of artwork that is printed and mailed to your door.  Our prints can be classified into two categories:

(a) Personalized Prints

(b) Non-Personalized Prints

Personalized Prints
A personalized print is a physical print that requires personalization/customization based on your chosen options and therefore is subject to our current turnaround time.  You will receive a proof of your personalized design via email prior to printing/shipping.  Personalized Prints include designs such as monograms or birth announcements that must be designed with personal details before they are printed and mailed to you.

Non-Personalized Prints
A non-personalized print is a physical print that does not require any editing, therefore you will not receive a proof of the design.  All non-personalized prints ship within 2 business days.

Digital Printable FAQ

How do I print my digital artwork file?
A helpful blog post regarding printing options can be found here.  At checkout, there will be a download link and a link will also be emailed to you. Download and save the file(s) to your computer.  You have many options for printing!  Print at home or take the file to a local or online printing/copy shop.  If you are interested in receiving a print in the mail directly from us please visit our Prints section and we will print and mail the design to you.  

What type of file will I receive for my digital printable purchase?
You will receive a high resolution JPEG file.  Most of our files are sized as 8×10" unless otherwise indicated in the item details.  The resolution of our 8x10" files is very high quality - 300 DPI (2400px x 3000px)

What if I need a different file type?
If you need a different file type please contact us with your requested format to discuss. We do not offer editable PSD (photoshop) files.

What if I need a different size?
At this time, digital printables on our site are only available in the size indicated in the product listing.  You may size the file down by cropping without losing any image quality.  Keep in mind if you size up the file you will see some decrease in quality.  Also keep in mind that we do offer Prints in larger sizes, be sure to check the corresponding print product listing to its digital listing for the sizes available.

Can you change the color of a digital download?
At this time, digital downloads on our site are only available in the colors shown in the product listing.  We do not offer changes to the colors of the paintings themselves.  

What is the recommended paper choice for printing?
While this is a personal preference, we recommend a matte cardstock or watercolor paper option. Some customers prefer a satin or glossy photo paper.  These are also nice options but will produce glare and some of our customers may feel this is not the best choice for framing art prints. 

Do you recommend any professional printers?
A helpful blog post regarding printing options can be found here.  Many customers also take their files to Staples, UPS, Fedex, OfficeMax and other similar stores and achieve great results. If printing online, I recommend VistaPrint, Mpix, and Catprint (among others) but there are many quality online print shops.  It's never a bad idea to check Groupon or RetailMeNot.com to see if any are running coupon codes as they often do.

Can you just print for me?
Yes we can.  Please do not purchase Digital Printables if you wish for us to print for you, instead order its corresponding print from the Print Shop.   If you previously purchased a digital design and have changed your mind and would like a printed design, please purchase the print in a new order and then contact us to process a refund of your digital artwork.

I didn't receive my digital download!
Please email us at hellolove@adorenstudio.com if you are having any issues with your download.

Do you offer any discounts?
Join our mailing list and receive a coupon code for 15% off and to stay up to date on all sales, promotions and free printables. Also be sure to follow us on Instagram and Facebook for the latest sales and promotions.  

How many can I print?
Digital printables are for personal use only and we ask that you please do not print more than three of each file you download. See complete terms of use here.

Once I print the files, can I sell the prints?
No. Digital printables are for personal use only. Please see terms of use here.

Print FAQ

How long does shipping take?
Most of our products are printed to order. Please see our current Turnaround Times for our products. 

Do you ship internationally?
We presently ship to the US and Canada only.  For our international customers please feel free to purchase our Digital Printables and print locally or online.

What type of paper do you print on?
Art prints are printed on thick textured 315 gram Giclee archival watercolor rag paper with archival quality inks.  This is a lovely watercolor paper with a matte, textured finish to showcase the beautiful nature of watercolor.