Personalized Name Signs & (Non-Digital) Art Print Policies
We ship to the continental US. All orders are sent via UPS Ground or UPS Priroity and typically arrive within 3-5 business days of their ship date. Tracking information will be sent with your order at the time of shipment.
Our processing times are subject to change. Please see our current processing times here.
Please note that all orders enter our production queue upon placement, therefore cancellations are not accepted. Please be sure to check all order details are correct prior to finalizing your order. Additionally please ensure you are aware of our order processing times.
Name Signs / Personalized Prints: Due to their personalized nature, our name signs are not eligible for return, except in the event of a production error with your order. If there was a production error with your sign, such as a misspelling or an incorrect paint color, please reach out to us, and we will gladly offer you a full refund or a replacement to resolve the issue.
Non-Personalized Printed / Shipped Prints: Art prints may be returned for a full refund within 7-days of delivery. Return requests between 7 and 30 days will be granted with store credit. We do not accept returns after 30 days.
Name Signs / Personalized Prints: Due to their personalized nature, our name signs are not eligible for return, except in the event of a production error with your order.
Non-Personalized Printed / Shipped Prints: Art prints may be exchanged within 7-days of delivery. We do not accept exchanges after 7 days.
For digital items, nothing is printed or shipped. You will receive a link to download your order immediately after checkout.
Personalization Processing Times
Our processing times for digital personalized items are subject to change. Please see our current processing times here.
1. Print printable files for personal use.
2. Give away a print out as a gift (please no more than 3 times per printable, if you need to print more than 3 for a gift, please make another purchase.)
1. Share the file with anyone via email, USB, or any other means except for purposes of printing online thru an online printing website.
2. Sell the printable file to anyone in person, online or otherwise.
3. Sell print outs of the printable file to anyone.
4. Upload the high resolution downloadable file to the web. Uploading to an online printer IS permitted, but uploading to a blog or website is strictly prohibited. If you would like to feature our work please contact us in advance and we will provide images suitable for the web.
5. Use the printable files or print outs in giveaways without permission.
6. Edit, manipulate, or use the printable file on products for sale.
7. Use printable files for ANY commercial use.
Digital Return & Exchange Policy
Due to the digital nature of digital downloads, no refunds or exchanges will be given once the file has been downloaded. We will however do everything possible to ensure that you are happy with your purchase. If you ordered a digital file and were not aware it was digital please contact us before you download the file to discuss.